The Capitec stop card number to call is 0219411377; this guideline looks at other options to block Capitec card online, on the app, by cellphone banking, and also by SMS.
It is a very sad thing that the crime rate in South Africa remains on the high side and is on par with countries like Mexico and other notorious countries. It is reported that on average, 400 robberies occur daily in the country.
Our overall objective with this published piece on how to block Capitec card is for you if:
- You were unfortunately robbed and disposed of your wallets and payment cards
- You were careless and somehow lost your card
- Your card is missing
How To Block Capitec Card
The processes and steps to implement these safety measures are somehow similar to steps you will take when blocking an FNB card.
1. Call 0219411377
This is the first step you need to take to quickly report your lost card to the bank. Failure to do so may lead to undesired and unwanted circumstances.
The Capitec stop card number to dial is 0219411377 and it is toll-free. You call this number from your phone or any available phone nearest to you. This code is different from the general Capitec bank Branch code.
Implement the steps below to block your Capitec card when you call:
- Dial 0219411377
- Be patient and wait for a few minutes and a customer representative will answer you
- He or she will ask you some security questions to be sure you are the owner of the said account
- Some questions that will be required from you are: your ID/Permit, your full name, time lost or missing, and some recent transactions you can remember you carried out on the account
- Once you can answer these questions, your Capitec card will be blocked instantly and your funds will be safe.
- Thereafter, you can then go inside the Capitec banking hall and request a new card.
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2. Using The App
If you are lucky enough that your mobile phone was not stolen or lost when your card was robbed, lost, or stolen, then the use of the App is a quick and effective way to block it immediately.
Now, you need to implement the steps below to block your Capitec card on the App:
- If you do not have the Capitec Global One App on your phone, download it from the App Store ( Google, Apple or Huawei)
- Login into the App ( if you just download, you need to register and sometimes, you may need to to the bank to set it up for you on your phone)
- Once you have logged in, navigate and locate cards
- If you have more than one card, choose the one that is lost i.e. the one you wish to block and stop
- Chose and select ‘stop card”
- The reason for stopping it will be enquired, give a valid reason, please
- Immediately, your card will be stopped
All these processes to block your Capitec card on the App take less than 5 minutes to do so!!
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3. Going Online
If the two methods are proving cumbersome and you have tried maneuvering your way around it and it is hectic, then you can just go online and get it done.
Implement the steps below to block your Capitec card online:
- Go to Capitec Bank’s legit website at: https://www.capitecbank.co.za/
- Log in with your username and password ( this works if you have activated your internet banking)
- Once inside your profile, navigate and locate cards
- Once there, choose the card you want to block and select ” stop card”
- Immediately the card will be blocked from working
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4. Using Cellphone banking
The Capitec ussd code to block card ( debit or credit) is *120*3279#. This code, when dialed from the registered mobile number attached to your account activates the security features to stop your card.
Implement the steps below to block your Capitec card using cell phone banking:
- Ensure you are registered and activated for cellphone banking
- You are going to use your cellphone number linked to your Capitec account
- With that, you can dial *120*3279# from your phone
- A pop-up screen menu will show up, follow the screen navigation, locate the card, and deactivate it
- It is as simple as a, b, c!!
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5. On WhatsApp
Using WhatsApp to block your lost card is both effective, efficient, and also cost-effective; this is how to do it:
- Add Capitec WhatsApp number to your contact
- The Capitec WhatsApp number to block or stop your card is 0674189565
- After adding the number, open your WhatsApp and send a hello message to the number
- After a while, an agent or Capitec staff will reply to you
- Explain the situation and request for the card to be blocked
6. Without App
The 5 ways to block your Capitec bank card without the App are:
- Calling the Capitec stop card contact number on 0219411377
- Going online at: https://www.capitecbank.co.za/
- Activating and using cellphone banking by dialing the USSD code *120*3279#
- Using WhatsApp; the number is 0674189565
Please share your comments in the box below. Thank you for reading and I hope that this guideline will be helpful to you.
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