This guideline is an educative piece aimed to show you how to check subscriptions on Cell C . It is disheartening to know that many Cell C customers are reeling from the effects of missing airtime immediately and what is eating the airtime after they recharge and sometimes after a while even without using it.
To this effect, a comprehensive guideline on how to stop these disappearing airtimes and cancel all sorts of unwanted Cell C subscriptions was earlier published.
In this tutorial, the core focus will be on how you can check and know these subscriptions before taking steps to cancel them.
Elaborate explanation to decipher the subscriptions eating your airtime are carefully explained in this piece.
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How To Check Subscriptions on Cell C
As earlier reiterated, before you can make a decision to terminate or stop any subscription, you need to at least know if you are subscribed to any in the first place.
The two best ways to see and check any active Cell C subscriptions on your phone are:
- Dialing the USSD code
- Using the Cell C mobile App
- Going online
1. Using USSD Code
The best and most convenient way for you to know and check your active Cell C subscription services is to dial the USSD code number, *133*1#
The core advantage of using this USSD approach is that it is free and also you do not need an internet connectivity to use it.
Follow this guideline:
- Dial *133*1#
- A pop message will show and tell you the number of services you are subscribed to.
- Apart from telling you, it will also list them asking if you want to view them
- Click 1 for the service mentioned or 2 if the service mentioned is listed as 2
- On the next page, the full details of the service you are subscribed to will show
- It will contain information of the cost and when you subscribed to it
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The second option to check your active Cell C subscriptions is by making use of the App.
2. Using The Cell C Mobile App
This is also a straightforward approach and much easy to use. Before you get started, I want to believe that you have the App already installed on your phone and that you also have an active internet connection.
- Flip open the Cell C App
- Go to the products section/box
- The various subscription services will be listed and shown there
Using the two methods mentioned above, the next process to stop the secret thief of your disappearing airtime can now be terminated and totally deleted. Let us dive in.
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3. Going to Cell C Website Online
The Cell C website is a one stop shop for all your Cell C enquiries. This online website offers solutions and services like ways to check your active subscriptions.
Though this approach of going online is a long journey and I do not really recommend it because you need to have internet access to use it unlike the USSD code approach.
Guideline:
- Go to the Cell C website at: https://www.cellc.co.za/
- Towards the right hand corner. look for the self service icon, click on it and proceed to register
- Register with your Cell C mobile number and a password of your choice
- After registration, login and go to products section under your profile
- Click on subscription services, then content services and all your pending and active subscriptions will be displayed
- You can search and navigate up and down to vividly see the active subscriptions you are on.
Once you are sure of the ones you do not like, then you can proceed on cancelling or deleting it. If you need further support and help, just reach out to Cell C helpline immediately.
